1. Guests are kindly requested to adhere to the meal timings for an orderly service e.g. Breakfast is from 8am to 10am, Lunch is from 12pm to 2pm, High Tea is 3pm to 5pm and Dinner from is 8pm to 10pm. Not applicable for OPTION 5. We do not provide Brunch.
2. Children above 4 years will be included in the headcount.
3. The chef takes responsibility to ensure all ingredients are purchased fresh from the market, keeps the kitchen clean between 9am to 6pm only and will ensure ingredient bills are given to you. If the cook prepares food at 7pm and you have your dinner at 9pm, all utensils will be cleaned the next day.
4. Once full payment is done to the Chef account. No refund will be issued for a change of dates or cancellation as this is a unique service provided based on their time slot.
5. Any last-minute/walking guest Chef requests will only be accommodated based on availability. Full payment of all days requested needs to be paid on the first day itself then only their service will be confirmed by the office. These are highly skilled professionals Chef and every hour is important to them. Any extra hours after 10pm are chargeable and subject to availability and based on extra staff needed.
6. Drinks/Alcohol are not part of our service. You can purchase your own at your own cost.
7. Price is non-negotiable and non-refundable - Villa Calangute Office provides this unique service to our Customers in terms on booking a chef services, checking their availability, communicating and explaining how their service work. The costing is based on time spent by the cook in the kitchen along with a helper + going to the market number of time to procure the food items, electricity, gas, water, soil tanker,
use of pristine condition utensils at all villas and rental for use of the villa premises which are expenses borne by the cook. Hence the above costing. Alternatively you are given 3 other options to choose from.
8. Based on the group size the Chef will organise his team (helper/dishwasher or additional cook for large groups) and ensure he provides you a timely service.
9. For unforeseen circumstances if the chef/cook is sick and we can't get a replacement, we are sorry and will have to cancel the cooking. The chef/cook will issue you a refund of the cooking amount paid to him/her.
